Managed IT
Services
Ongoing IT support, planned around your business.
TCG brings support, maintenance and monitoring together through a tailored service agreement. We help you plan for day-to-day needs and future improvements, with the scope agreed around your systems, users and budget.
Based in Krugersdorp, we support organisations across Gauteng and undertake projects throughout South Africa.
1
A tailored service agreement
Your agreement should reflect how your organisation works. We discuss the users, devices and systems to cover, the support required and the maintenance scope. Service terms, availability and exclusions are agreed with you so there is a clear basis for ongoing support.
2
Remote and onsite assistance
Where suitable, remote assistance lets us investigate without an onsite visit. When physical work is needed, we arrange onsite support. Share your location and the nature of the issue so we can confirm availability, scope and any travel requirements.
3
Planned maintenance
Maintenance can include agreed system checks, software updates and attention to recurring issues. We plan work with your team and discuss priorities, timing and budget before changes are made. The aim is to keep routine upkeep organised alongside everyday support.
4
Monitoring and improvement planning
Discuss monitoring options for the systems covered by your agreement, alongside backup and security requirements. We can also help plan equipment replacement and future upgrades, giving your business a practical way to prioritise improvements as needs and budgets change.
Get in Touch
Let’s get your IT moving.
Call or WhatsApp +27 83 268 0244, or email support@tcgonline.co.za. Tell us about the issue, your location and the systems involved.